A POSITIVE CUSTOMER EXPERIENCE IS ESSENTIAL FOR US

12 HOURS

average time it takes to respond to a question, comment, or review

MORE THAN 5100

personalized product selections from a cosmetologist

MORE THAN 7500

prizes awarded to participants of our loyalty program

MORE THAN 226000

reviews and inquiries we process annually

LOYALTY PROGRAM

Our brands’ loyal audience gets prizes for honest reviews of our products.

We collect, categorize and analyze tens of thousands of reviews for our products.

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We make the packaging more convenient; we refine the formulas based on feedback.

We answer questions and complaints quickly, accurately and to the point.

We develop a smart product selection service based on cosmetologist recommendations and a system of product conflicts.

We create products that meet expectations.